FOLLOWING THE LATEST GOVERNMENT ANNOUNCEMENTS, WE WILL TAKE INTO ACCOUNT ALL OF YOUR REQUESTS AS SOON AS POSSIBLE. 

OUR SKI SCHOOL POLICY WILL MEET ALL REIMBURSEMENT / VALID REQUESTS DURING THE 2021 AND 2022 SEASONS.  
TO CONTACT US PLEASE GO EXCLUSIVELY BY OUR CONTACT EMAIL: INFO@ESF-MONTGENEVRE.COM 

FIRSTLY WE ASK YOU TO RETURN TO YOUR INSURANCE: 
IN FACT, FOR ALL THOSE WHO HAVE BOOKED THE SKI LESSONS THROUGH OUR ONLINE SALE AND WHO HAVE SUBSCRIBED TO "EUROPASSISTANCE" INSURANCE IT IS JUST FOLLOW THE LINK WHO YOU HAVE BEEN REPORTED IN YOUR ORDER CONFIRMATION.  

FOR PEOPLE WHO BOOKED ON OUR WEBSITE 
YOU WILL BE FULL REIMBURSED VIA OUR ONLINE SALE SYSTEM DIRECTLY ON THE BANK CARD WITH WHICH SKI LESSONS HAVE BEEN SET.  

FOR RESERVATIONS MADE OUTSIDE THE INTERNET (PHYSICAL OR TELEPHONE SALES) 
PLEASE CONTACT YOUR BANK CARD INSURANCE, WHICH MAY SUPPORT THE REFUND OF SKI LESSONS. IN A SECOND TIME, IF HOWEVER YOUR INSURANCE DOES NOT COVER THE COMPENSATION, WE OFFER YOU A CREDIT THAT WILL BE VALID ON THE 2020/2021 AND 2021/2022 SEASONS.  

FINALLY, IF YOUR REIMBURSEMENT REQUESTS ARE NOT COVERED BY YOUR INSURANCE OR THE CREDIT IS NOT SUITABLE FOR YOU 
WE WILL REFUND YOUR SKI LESSONS IN SECOND WAYS.    

HOWEVER, HEALTH MEASURES ARE TO BE RESPECTED AND WE CANNOT MAKE REFUNDS IMMEDIATELY WE THANK YOU FOR YOUR UNDERSTANDING IN THESE DIFFICULT MOMENTS AND RELY ON EACH ONE TO TAKE CARE OF YOURSELF AND YOUR LOVERS. LOOKING FORWARD TO SEEING YOU THE NEXT SEASON WITH THE SNOW, THE SUN AND THE SMILE FOUND !!!